Bee Kheng Tay, President ASEAN, Cisco

Cisco’s ASEAN President shares her secrets to success, the benefits of ageing, and how networking can help women

When Bee Kheng Tay joined Cisco as managing director for Singapore in 2016, she knew where she wanted to be. ASEAN president was her goal, and she had a plan to get there. In 2021, she became the tech company’s first female ASEAN president.

Tay’s career wasn’t always so carefully thought out. But when her husband passed away just over a decade ago, she knew she needed to start planning. “I had two kids to take care of, and I needed to establish myself,” she says. “That’s where I planned my career and said, this is what I have to do, these are the contacts I want, and this is where I want my career to be.”

Tay had already been making her way up the career ladder in the tech world, however, the industry wasn’t where she initially saw herself. She had started her career in accounting and had aspirations to be a private banker before an offer from IBM proved too enticing to turn down and would be her first foray into technology.

“I see technology as something very suitable for me because it’s always changing. Technology is always expanding or evolving. It’s very dynamic and also quite spontaneous,” she says. In other words, it was the opposite of what Tay found to be a daily grind working as an auditor.

If you love learning, you love a dynamic environment, then [tech] is very suitable for you. Although there’s a lot of change and new technology, if you have the foundation, these changes are built on the foundation.

- Bee Kheng Tay -

When Tay first joined the tech industry more than two decades ago, it was a very different place. As a woman she was in a stark minority, though this was not something that she paid much attention to, which she attributes to her “positive, optimistic” outlook. Yet she has seen changes, particularly in the way the industry now promotes diversity. “Thinking back to the beginning of my career, a lot of the senior management was male,” she says. Today of Cisco’s Executive Leadership Team, 42 percent is female, and of the six country managers Tay works with in her ASEAN role, four are women.

“Why is it important?” asks Tay. “One thing is that technology touches almost every sector. Technology touches almost every person. Females represent about 50 percent of the population. So, we need to have that diverse view.”

That being said, not enough women are joining the tech industry, despite the fact that the space is growing rapidly, and Tay sees plenty of opportunities for women in her world. She is a keen proponent of encouraging girls to pursue STEM, while Cisco also runs the Cisco Networking Academy to provide students with tech skills including cybersecurity and AI, so far training more than 1.3 million students in ASEAN since inception, of which 30 percent are females, and its Women Rock IT programme, which aims to encourage young people to consider STEM subjects.

One barrier to entry into the tech world for women is fear, Tay says. “They maybe feel that in the tech industry you need to be very technical. Secondly, there’s a preconceived notion that tech is for men. But the thing about the tech industry is it’s about learning. If you love learning, you love a dynamic environment, then it’s very suitable for you. Although there’s a lot of change and new technology, if you have the foundation, these changes are built on the foundation. There is never something that is so revolutionary that it is totally different. That’s something that people have to realise.”

Tatler Asia
Bee Kheng Tay, President ASEAN, Cisco

Tay also addresses the fact that women often don’t join the tech industry because “we all spend a lot of time in our work.” It’s something that tech companies are trying to address by making their workplaces more attractive to women, from offering hybrid work arrangements, made easy with Cisco’s own Webex platform for virtual meetings, to initiatives that foster diversity and create spaces to connect, including the company’s Women of Cisco programme, made up of more than 5,000 Cisco employees who participate in mentoring, networking and giving back to the community.

“We want to ensure that we integrate work into life,” says Tay. “We used to talk a lot about work-life balance. Now, we talk about work-life integration.” There is a focus on working according to personal schedules yet ensuring that managers maintain a pulse on their people—an aspect that is essential to successful flexible working arrangements.

Tay herself struggled with achieving work and family balance, particularly as it’s only post-pandemic that companies have embraced hybrid working.

“I wanted to quit the industry. I have two kids and I found that as a mother, I felt guilty about spending time at work, because at that time there was no remote work. I spent so much time [at the office] I thought I was missing out on them growing up,” says Tay. But her husband encouraged her not to, and in hindsight she says, “I’m grateful that I didn’t quit. Because if I had, I would not have had the same kind of trajectory that I had in my career.”

However, there are other things to attribute Tay’s rise to. “In career development, you really need to have people who are able to sponsor you and to mentor you. It’s important to be proactive in seeking out sponsors and mentors. A lot of the time, women fail to do that, partly because we are not courageous enough, and because of our busy schedule we don’t network much.” Tay says she has been guilty of the latter too, but she recognises that networking and relationship building are key. “Capability is the baseline, but relationships are very important to achieving your career goal.”

Women need to speak up. Love your own voice. Seek out the opportunities that you want and if an opportunity comes in your path, grab it, because it may not come again.

- Bee Kheng Tay -

Today, Tay ensures she pays it forward to fellow women in tech. She recently joined Singapore’s Great Place to Work’s new mentorship programme for women, Growing In Tech (GRIT), and also mentors women at Cisco. “I never refuse anyone who is brave enough to come up to me and say, can you please mentor me? I want women to be bold enough to reach out to people who they think will be helpful to them, not just from a career perspective, but also looking at work-life balance and what they will be passionate about.”

“I would like to call out women to be bold,” adds Tay. “Women need to speak up. Love your own voice. Seek out the opportunities that you want and if an opportunity comes in your path, grab it, because it may not come again. You will never know whether you can do the job until you do the job. Believe in the capability of women—women find a way to do the job.”

She applies this to herself too. “Was I totally qualified to be the ASEAN president when I was going for interviews? Most probably not. But I learned how to do it.”

Has Tay herself always been bold? “No. In the beginning of my career, I had the same doubts as everybody else: Can I do the job? I don’t have the capability. I can’t do it because I have two young kids. Now, I tell people it’s actually good to grow old—or older—because when you are older you tend to be more confident. Of course, we have wrinkles, but there’s a confidence when you mature. But no, I have not always been bold. And if I were to tell my younger self, I would tell her the same thing: go for it. Be bold. Don’t be afraid of failure. And maybe I would be more successful!”

Topics