Cover Stephanie Tan founded Nooci to modernise TCM (Photo: courtesy of Stephanie Tan)

Stephanie Tan, who founded wellness brand Nooci, wants to modernise TCM and give women the support they need to improve their overall health

Stephanie Tan is on a mission to make traditional Chinese medicine (TCM) easy to understand, access and incorporate into a busy routine through her wellness brand Nooci (pronounced noo-chi).

The Hongkonger and mother of two launched Nooci in April 2022 with three supplements, with one targeting women’s health: Noo Air for nasal relief, Noo Moon for menstrual support, and ReNoo for boosting energy and longevity.

“We’re all about modernising TCM and prioritising transparency in our ingredients,” Tan says over coffee, with mine topped with a sachet of ReNoo, which is one of the recommended ways to take it, as its soybean, sesame and brown rice flavours work well with hot beverages.

“We take an east-meets-west approach to everything that we do, which is similar to my own background—from the way we structured our scientific advisory board to how we selected our ingredients.”

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What inspired Tan to start her own wellness brand was her own struggles with nasal issues. She’d relied on a cocktail of conventional medicine and sprays for almost a decade, which only ever provided temporary relief from the symptoms. Eventually, she turned to natural remedies to address the root of her problem: allergies.

Tan had been exposed to traditional Chinese medicine from childhood, having grown up around grandmothers who’d often feed her TCM-infused soups and teas. She decided to reinvigorate her relationship with TCM and was able to find ingredients that cured her allergies. Inspired by her own healing journey, she founded Nooci to help others achieve long-term health and to support existing wellbeing practices: “It’s not TCM vs Western medicine. It’s how they [can] complement each other to give you the best results.”

When Tan started Nooci last year it was only available online, but in May 2023, the brand was launched at Nong’s Clinic, which has 22 locations across Hong Kong. Tatler had a chat with Tan to talk about this exciting development, her motivations and journey, and what’s next for the brand.

Tatler Asia
Above Tan wants to make Nooci’s products as accessible as possible for a wider market (Photo: courtesy of Nooci)

Why makes Nooci different from other TCM supplements on the market?
The ingredients are so important [in TCM], but when I [used to shop for] TCM supplements in Hong Kong, [they were labelled with] Latin names, which makes it hard to connect to their Chinese names, [and difficult to identify] their uses and sources. On our website, you can find all that information.

We do all our research for the consumers who are [so knowledgeable nowadays]. We want to empower them to know more about these ingredients—from the extraction to the creation process—and we’re fully transparent.

Tell us about the quiz you developed to help consumers understand their constitution and what they need.
Yes, our scientific advisor worked with a professor from Peking University to rework the TCM quiz. Originally, we had 90 questions and it was all in Chinese, but we wanted to make it more approachable while remaining specific.

We dialled it down to 30 questions, but it still really pinpoints your body’s constitution. That was very important to us.

You first launched Nooci in the US. What was the reception like there compared to Hong Kong?
[Having lived there previously] I thought our products would sell in coastal cities like Los Angeles and New York—which probably has had more exposure to TCM. [Instead,] we started getting orders from across the US, especially from the middle states. People there showed an interest and were willing to try TCM.

When we launched the ReNoo sachet [in Hong Kong], which contains green tea, people were surprised at its flavour because it was nothing like the bitterness you’d find with TCM teas. It was exciting to launch in Hong Kong and get that sort of feedback, [because people here are already familiar with the concept and] there’s more competition out here with traditional Chinese medicine.

Tatler Asia
Above ReNoo (Photo: courtesy of Nooci)
Tatler Asia
Above Noo Air (Photo: courtesy of Nooci)

What was a challenge you had to overcome while developing Nooci products?
[Growing up] our home would sometimes smell pungent [from the brewing TCM], and I wanted to modernise that. [With TCM, smell is definitely a factor and some] supplements are so pungent even your fingers can smell after touching it. We wanted our products to be effective but less pungent.

TCM was fairly niche outside of Asia ten years ago. Why do you think the beauty industry is ready for it now?
Because of Covid, people have reassessed their health and come to realise that good health takes time. You need to build a foundation, so more people are willing to experiment and “go natural”, which is why I think TCM is having its moment.

Can you share with us how you formulated Nooci products?
We worked closely with TCM practitioners and scientific advisors to look at the benefits of the ingredients. In TCM, there are some classic formulations, and we have tweaked those based on the evidence and research available [to boost their efficacy by] pairing ingredients together.

For example, reishi mushroom is the hero ingredient in the NooAir capsules, which helps clear nasal blockages, support the immune system and reduce fatigue. We thought to pair it with perilla leaf, which is great for colds and chest congestion.

At the beginning, I was researching individual herbs, and I went down this rabbit hole of finding multiple herbs that are good for specific things. But who wants to take six pills a day and who knows if they will even work?

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Tatler Asia
Above Nooci has partnered with cafe Matchali (Photo: courtesy of Nooci)
Tatler Asia
Above ReNoo is said to pair well with Matchali’s drinks (Photo: courtesy of Nooci)

Why focus on women’s wellness, and will you expand to provide supplements for men?
TCM [have been used for a long time to help] women and their menstrual cycles, and we knew we wanted to have a menstrual support product that could replicate [the effects of] TCM teas, so that’s why we have Noo Moon.

Women in general are more likely to try new things and lean on each other to share tips and tricks. We really wanted to tap into the women’s community first, but men are on the radar.

My husband and his friends have expressed interest in an all-in-one product, so we’re exploring options. [For example, one of our advisors has highlighted that] men are looking for energy, sexual support and hair growth.

Tell us about your collaboration with cafe Matchali, and what other projects do you have coming up?
Matchali seemed like the most natural partner to work with in Hong Kong. We’re aligned in terms of our ethos and aesthetics, and I love that it’s founded by women. Our supplement ReNoo tastes like green tea, and I thought it paired really well with their drinks.

Aside from our website, we’ve just launched our products at Nong’s Clinic, which has 22 clinics across Hong Kong. We’ve also signed with Cathay Pacific, so when you buy Nooci products, you can earn Asia Miles.

As for upcoming products, gut health is something that people are super interested in, so we’re working on a product for that right now. We’re in our seventh iteration, and we’re hoping it’ll come out by late summer.

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