Cover Sophie Hersan, Vestiaire Collective’s co-founder and fashion director, is driving change in the fashion industry by championing secondhand luxury (Photo: Vestiaire Collective)

The co-founder and fashion director of Vestiaire Collective talks about the power of old clothes and the harms of the fashion industry’s old habits

At Vestiaire Collective, old clothes are gold. To be precise, old clothes are worth at least US $1.7 billion, which is how much the Paris-based luxury resale platform was valued at in 2021. And to think that the billion-dollar idea for the company came out of a closet.

“I looked at my wardrobe and said, ‘If I close my eyes, do I know how many pieces I have? How many do I actually wear, versus how much I own?’” recalled Sophie Hersan, Vestiaire Collective’s co-founder and fashion director, about the day that she decided to confront her overconsumption of clothing. The year was 2009. The world was still recovering from the Global Financial Crisis, and Hersan herself was reckoning with the reality of the luxury fashion industry that she worked in.

“It didn’t make sense anymore how the industry was run by excess and overproduction,” she said. Hersan had found that the cycle of new collections that fashion brands followed basically drove people to buy more than they needed. And looking at her own closet, she concluded that the Pareto principle could be applied to it: “I was wearing maybe 20 per cent of my wardrobe, and the rest was waste.”

What to do with all the old clothes, then? Hersan and her friend Fanny Moizant came to the same conclusion: sell them. That year, the two women launched Vestiaire Collective out of Moizant’s apartment in Paris. The website offered over 2,000 pre-loved luxury pieces, previously owned by Hersan, Moizant, and their friends.

“We wanted to propose a new way of consuming fashion and loving fashion,” said Hersan about her shared goal with Moizant, who is now president of Vestiaire Collective. “I remember that we had a card that said, ‘We sell what we love.’”

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Above Sophie Hersan, Vestiaire Collective’s co-founder and fashion director

Today, on Vestiaire Collective’s website and app, you will find a treasure trove of luxury goods, including Chanel handbags, Gucci sneakers, Prada sunglasses, Hermès scarves and Louis Vuitton travel bags. These are offered out of the wardrobes of over seven million users on the platform, across over 50 countries in Europe, the US, Asia and Australia. Singapore, Hersan noted, is Vestiaire Collective’s second largest market in Asia after Hong Kong. Summing up the global appeal of the secondhand platform, Hersan said, “You can access good brands and better quality for a better price.”

Indeed, Hersan herself was proudly dressed in pre-loved fashion from Vestiaire Collective for our interview. Her vintage watch was from Cartier, her leather jacket was from Fendi, and her belt was from Chanel. And she could say so with absolute certainty, thanks to the company’s unmatched authentication processes.

“We said we wanted to identify every item we sell, and people said that we were totally crazy because it was a nightmare, logistically,” shared Hersan. “But we wanted to do it, so we did it from day one.”

In order to differentiate itself from other resale platforms, which Hersan noted were selling “a lot of fakes”, Vestiaire Collective began hiring experts, some from auction houses, who specialised in luxury fashion, watches and gemmology, to verify the items sold on the platform. In 2017, the company launched the Vestiaire Academy, where employees now undergo at least 750 hours of training to become authenticators. Today, it boasts a team of 80 experts working across its five authentication centres in France, Hong Kong, the US, the United Kingdom, and the latest location, South Korea.

“We have amassed a lot a knowledge on authentication,” revealed Hersan. “Luxury brands have even asked us to authenticate their items. They are less able to do it than we are because our experts verify so many items everyday, and they know all the details.”

In fact, the likes of Gucci, Chloé and Alexander McQueen have even partnered with Vestiaire Collective to resell their items on the platform. Hersan shared that these collaborations have only brought the company closer to realising its mission “to promote sustainable fashion by empowering our community to drive change.”

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Above Inside Vestiaire Collective’s authentication centre

Sustainability, of course, has always been the name of the game at Vestiaire Collective. The company is built on the idea of giving new life to clothes, not producing new ones. Last year, it banned fast fashion brands like H&M and Shein from its platform, noting that these brands not only offer items of poor quality and no value, but also generate huge amounts of waste. Vestiaire Collective has also partnered with The Or Foundation, a non-profit organisation based in Ghana, where over 15 million items of clothing are discarded every week.

“It is a nightmare that all our fashion waste—from Europe, America and Asia—goes to Africa,” emphasised Hersan, who shared that 40 per cent of that waste cannot be recycled, and end up being sent to landfills in Ghana. “It’s a disaster, socially, for the people living there, and it’s a disaster for the environment.”

Even though the fashion industry is one of the biggest polluters in the world, Hersan thinks that it hasn’t done enough to be responsible for its environmental impact. “The fashion ecosystem needs to work collectively to make the good decision to act,” said Hersan. “Now, finally, the industry is able to recognise that there is no choice to offer new solutions today to address these climate issues and social issues.”

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Above Inside Vestiaire Collective’s authentication centre

Working with what we have seems to be the way to go, according to Hersan. It is resale platforms like Vestiaire Collective that have helped shake off the stigma attached to secondhand and pre-loved goods. Today, it’s not uncommon to see celebrities like Zendaya and Bella Hadid arriving to the red carpet in vintage dresses. More luxury brands are also starting to roll out its own resale programs, or offer vintage pieces. Last year, the resale market made US$100 billion globally, according to the Ellen MacArthur Foundation. The figure is expected to reach US$250 billion by 2027.

“Our mission is still the same as it was 15 years ago,” said Hersan. She shared that Vestiaire Collective will continue to “invest in people”, and is focusing on making progress on its current ventures like brand partnerships, rather than pivoting to a new direction or opening up stores.

“I hope we have done a little bit to bring change to the industry,” she added. That’s a humble way of saying that you’ve transformed the wardrobes of seven million people in the world.

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Vestiaire Collective

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